Use claims accurately
State the approved identity and scope without implying broader recognition.
Maintaining approval
Provider responsibilities after approval
Approval brings continuing duties. Providers must protect the accuracy, integrity, and current relevance of every approved claim.
Key considerations
A practical starting point
Keep evidence current
Maintain records that show continued operation of the reviewed controls.
Report significant change
Tell us about changes that may affect the approved organization, ownership, scope, or quality system.
Provider review
From readiness to responsible approval
01
Public representation
Approval marks, wording, status, dates, and scope must be used as authorized. Providers must not suggest governmental endorsement, professional licensure, or automatic accreditation of unreviewed programs.
02
Operational control
Providers remain responsible for instructors, content currency, delivery, learner support, assessment, certificates, records, subcontractors, complaints, and data handling.
03
Monitoring and cooperation
Approved providers must respond to reasonable monitoring requests, supply accurate information, address corrective actions, and cooperate with concerns or complaints relating to approved claims.
Approval may be conditioned, restricted, suspended, or withdrawn where requirements are no longer met or claims are misleading.