Monitor
Track delivery, feedback, completion, complaints, records, and improvement throughout the accreditation period.
Ongoing assurance
Monitoring, material changes, and renewal
Accreditation is maintained through current evidence, accurate claims, timely reporting, and periodic reassessment—not a one-time award without continuing obligations.
Key considerations
The framework at a glance
Notify
Report significant changes before they undermine or move beyond the approved scope.
Renew
Submit updated evidence in time for a new decision before current recognition expires.
Framework chapters
Quality principles in practice
01
Routine monitoring
Monitoring may consider current public claims, delivery data, instructor changes, learner feedback, assessment performance, complaints, certificate records, internal reviews, and corrective actions.
02
Material changes
Changes to ownership, identity, responsible leadership, delivery model, program content, duration, assessment, target audience, locations, subcontractors, or certification may require notification.
03
Renewal preparation
Renewal should demonstrate continued compliance and improvement, not simply resubmit old documents. Providers should plan for updated evidence and response time before expiry.
A clear route forward
How the standard is applied
Application received
We record the submission, confirm its pathway, and check that the core information is present.
Evidence reviewed
A competent reviewer evaluates the submitted evidence against the published requirements.
Questions resolved
Where clarification or additional evidence is needed, the applicant receives a focused request.
Decision issued
The outcome, approved scope, conditions, and next obligations are documented and communicated.
Continued status is subject to the applicable conditions and current evidence. Recognition may lapse if renewal is not completed in time.